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MyMart™

Troubleshooting mobile phone problems

To sell your stuff on MyMart™ through your mobile you will need to send picture messages and access the mobile internet. If you are not sure if you can send picture messages try sending one to a friend first to see if your phone is set up. For more advice have a look at the information below.

Size limits

MyMart™ lets you send as many pictures and videos as you like for a listing, but your phone network operator limits the amount of data you can send in a single picture message. This can be confusing, a single picture can vary in size wildly depending on how busy it is visually. Not all operators will warn you when a message is to big, sometimes messages can just vanish into the ether. Not ideal, but sadly there’s nothing we can do to help.

As a guide, one picture on it’s own should never be too big. Newer phones take bigger pictures, but often resize them automatically before they are sent. For video, you can fit about 30 seconds of video into a message, not very much we know!

If you want to know more consult your phone’s manual or contact your network operator.

Orange

For specific instructions on setting up picture messaging and internet access on your phone have a look at the picture messaging setup page on Orange’s website

Vodafone

For specific instructions on setting up picture messaging and internet access on your phone have a look at the picture messaging setup page on Vodafone’s website

O2

To set up your phone to send picture messages you will need the right settings on your phone. To find out what these are, go to the picture messaging setup page on O2’s website

T-Mobile users

For specific instructions on setting up picture messaging and internet access on your phone have a look at the picture messaging setup page on T-Mobile’s website

3

On 3 picture messaging is standard on all phones. Just take your picture and send it to 60067.

Virgin

For specific instructions on setting up picture messaging and internet access on your phone have a look at the picture messaging setup page on Virgin’s website